Returns Policy

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Answer the following questions to create a simple returns policy for your store. 

WHAT can be returned?
Any product purchased off our shelf

WHEN do items need to be returned by?
Within 14 days from date of invoice

WHERE do items need to be returned to?
REIQ, P.O. Box 3447 Tingalpa DC 4173

HOW do customers return items?

Via Australia Post

Via Australia post with a copy of the invoice
SHIPPING for returns?
customer pays for the shipping if it is their error

CREDIT for returns?
Customer will be credited on the same credit card that they purchased the goods on.

Instore return option?
Customers can return the product at 
Packing materials?

Goods need to be in it's original packaging and be resaleable